WHO AM I?

I am currently studying BSc (Hons) Ethical Hacking at Abertay University with an end goal of entering the Information Security industry as a Penetration Tester, and obtaining a first class honors degree.

I also have a information security blog, where I post what I learn along the way to information security enlightenment, and my progress on the course.

Twitter @MrJamesHemmings

@MrJamesHemmings

VISIT MY BLOG

Education

School Name Education Start Year End Year
Remit IT MS Advanced Level 3 Apprenticeship 2012 2013
Abertay University BSc (Hons) Ethical Hacking 2014 2018

Qualifications

  • eLearnSecurity Certified Professional Penetration Tester (eCPPT)
  • City & Guilds Level 3 Diploma In ICT Professional Competence
  • City & Guilds Level 3 Certificate In ICT Systems & Principles
  • MCITP: Enterprise Desktop Support Technician
  • MCTS: Configuring Windows 7
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • ECDL (Level 2)
  • ICT (Functional Skills Level 2)
  • English (Functional Skills Level 2)
  • Maths (Functional Skills Level 2)
  • ASDAN Silver Award

Experience

  • Class Representative
    Abertay University
    18/09/2014 - Present

    • Representing the student views and opinions.
    • Bringing student feedback, and concerns to the student exec meetings
  • Technical Support Advisor
    Brother UK Ltd.
    09/06/2014 - Present
    • 1st Point of Call for handling issues via email, live chat, telephone;
    • Pre/Post Sales Support;
    • Supporting Brother UK's Business products which includes:
      • Printers;
      • Multi Function Centers;
      • Fax Machines;
      • Label printers;
  • Desktop Installer
    University of Manchester
    07/04/2014 - 30/05/2014
    • Two month contract working with the PSS IT Services team replacing old Windows XP computers with new or re-imaged Windows 7 computers
    • Migrating data and business applications to new machines.
    • Configuring network shares & printers.
    • Upgrading computer memory where required.
    • Providing post-upgrade support with any issues that may arise
  • IT Technician
    San IT Ltd
    01/11/2013 - 26/03/2014
    • Technical support via email, phone and on site visits to customer premises.
    • Building and configuring workstations/servers (Super Micro).
    • Repair and diagnostics of workstations/laptops.
    • Installing new hardware at customer sites (routers/switches/wireless deployments/cabling).
    • Windows & Linux server installations & software configuration (CentOS/Windows Server 2008/2012).
    • Liaising with suppliers and manufacturers / purchasing new hardware and software.
    • Installing Xen (CentOS) for sister business Sanity Hosting, and racking and building servers at Data Centre.
    • Using SolusVM to deploy VPS's for clients.
    • Deploying Office 365 Email / Migrating on-premise Exchange to cloud.
    • Deploying & Maintaining Sophos Enterprise Anti Virus.
    • Managing & Maintaining FortiGate Firewall / Monitoring IPS/IDS Logs.
  • Trainee IT Technician
    San IT Ltd
    10/9/2012 - 31/10/2013 Worked as Trainee IT Technician while completing "Microsoft Advanced Level 3 Apprenticeship" for one year and obtained the following qualifications:
    • Comp Tia Network+;
    • MCTS: Windows 7;
    • MCITP: EDST;
    • Level 3 diploma in IT;
  • Business Owner
    DataSphere Hosting Solutions
    22/11/2011 - 01/05/2012
    • Representing DataSphere in a professional manner.
    • Providing customer / technical support via phone & support tickets
    • Monitoring customer servers.
    • Invoicing, Sales, Quotes, Billing.
    • cPanel installation & configuration / optimizations.
    • Xen installations & configuration / Hyper-V installations & configuration.
    • Using SolusVM to deploy VM's for customers, suspend VM's.
    • Handling customer complaints / abuse issues & monitoring for malicious network traffic.
  • IT Technician
    The Together Trust (Inscape Salford)
    01/09/2011 - 01/10/2011
    • Providing IT support to users on the school network and troubleshooting
    • Hardware maintenance & replacements
    • Maintaining IT systems.
    • Installed new IT suite & configured suite.
    • Installing new computer systems.

CONTACT ME

  • "Very knowledgeable in IT. Lots of experience and qualifications. Working towards security qualification. Pleasure to work with." Haroon Amjad - University Of Manchester, Desktop Installer
  • "James is a higly professional specialist. Always searches for the cause of each problem and provides an excellent solution in a short-time period." Pavel Staykov - Hewlett Packard, Microsoft Software Support Specialist
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© Copyright James Hemmings 2015.